Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Why Homestead Homeowners Choose CGI Windows & Doors
TruePane Windows & Doors provides Cgi repair in Homestead with independent CGI windows and doors repair and replacement service throughout the area. We’re not a CGI dealer and we don’t work for the manufacturer. What we are is a local glass and door company that’s been taking apart, rebuilding, and reinstalling CGI products for over a decade, which means we know where these units fail in South Florida weather and how to fix them without voiding the warranty that’s still on them. If you’ve got a CGI window with clouded glass, a sliding door that won’t slide, or a French door that won’t latch, call (448) 428-7290 and we’ll tell you what you’re actually looking at.
Why Trust TruePane Windows & Doors for Your CGI Windows & Doors?
Our technicians have been trained on CGI’s laminated glass and frame systems, and we’ve spent years servicing their product lines across South Florida, including Key Largo Cgi service. That matters because CGI builds to Miami-Dade High Velocity Hurricane Zone standards, and the engineering doesn’t allow for guesswork. When we rebuild a CGI sash or re-hang a CGI door, we’re working with the same tolerances the factory intended, not improvising with whatever’s on the truck. Dale Kessler, our owner, grew up in Naranja just north of Homestead and learned the trade through Miami Dade College’s building construction program before putting in years on residential and commercial glass across the county. He runs TruePane with one rule on the whiteboard: if the pane is not true, the job is not done. That’s the standard on every CGI repair we take on.
Common CGI Windows & Doors Problems We Fix in Homestead
CGI products are built for hurricane country, but Homestead’s combination of salt air, direct sun, and storm exposure works on every component year after year. These are the specific failures we see most often:
- Seal failure in laminated glass units. CGI’s impact glass is laminated, which means two panes bonded to an interlayer. When the edge seal breaks down after years of heat and salt, moisture creeps between the panes and you get that permanent clouding or condensation you can’t wipe off. We see this on Estate Collection windows and Sentinel Series units that have been in since the post-Andrew rebuild. The glass is still impact-rated, but the seal is gone and the unit needs glass replacement, not a whole new frame.
- Corroded stainless steel rollers on sliding glass doors. The Sentinel Series and Targa Series sliders use stainless steel roller assemblies, and stainless still corrodes when Homestead’s salt-laden air sits on it year after year. The rollers seize, the bearings bind, and the door gets harder to slide until it won’t move more than a few inches. This is often repairable with new sealed-bearing rollers matched to CGI’s specs, without replacing the entire door panel.
- Misaligned multi-point locking hardware on French doors. CGI’s French doors use a multi-point lock that engages at three points along the jamb. When the door settles or the hinges wear, those points fall out of alignment and the door sticks, or the handle won’t throw fully, or the door latches at one point but not the others. We realign the lock and adjust the strike plates, and if the hardware itself is worn past adjustment, we replace it with CGI-specified components.
- Powder-coated aluminum frame pitting and oxidation. Homestead’s proximity to Biscayne Bay means airborne salt gets onto every exposed surface. CGI’s powder-coated frames hold up well, but if they’re not washed regularly, the coating can pit and the aluminum underneath starts to oxidize. We can assess whether the frame is cosmetic-only or has structural corrosion, and replace what’s needed without doing a full tear-out when the frame is sound.
- Outdated impact ratings on post-Andrew units. A surprising number of Homestead homes still have “hurricane windows” from the 1993 to 1998 rebuild that no longer meet current Miami-Dade large-missile impact standards. The original NOA approvals predate today’s code, and if you’re pulling a permit for an addition or remodel, the inspector may flag those windows for mandatory full-opening upgrade. We do full frame replacements with current CGI units and handle the Miami-Dade Notice of Acceptance paperwork so the permit closes cleanly.
CGI Parts & Our Repair-vs-Replace Approach
We use CGI-specified OEM parts whenever they’re available: laminated glass, hardware, lock mechanisms, and the factory components that keep the warranty intact. For older CGI models where OEM is backordered or discontinued, we stock high-quality aftermarket rollers, seals, and hardware that match CGI’s engineering specs, not generic parts that fit loosely and fail in a season. The decision to repair or replace comes down to what’s actually wrong. A seized roller or a clouded sash is a repair. A frame with deep corrosion, or glass that no longer meets current HVHZ impact standards, is a replacement with a new CGI unit. We’ll put the options in front of you with straight pricing and no pressure. Call (448) 428-7290 for a free estimate and we’ll tell you which path makes sense for your house.
Our CGI Service Process - Step by Step
- 1
Diagnosis. We inspect the entire unit, not just the symptom. A door that sticks might be rollers, or it might be a frame out of square from settling. We measure, we check the reveal, and we identify the root cause before we touch a fastener.
- 2
Repair or replacement. We quote CGI-specified parts and labor in writing before the work starts. No change orders, no surprise line items. If it’s a full frame replacement, we pull the Miami-Dade permit and order the new CGI unit with the correct NOA for Homestead’s HVHZ requirements.
- 3
Testing. Every repaired or installed unit gets operated and cycled. We run the door, throw the lock, check the seal, and make sure the glass sits true in the frame. Our crew recently serviced a CGI Sentinel sliding glass door in Homestead where the homeowner couldn’t open it more than a few inches. The original stainless rollers had seized from years of salt spray, so we removed the door, cleaned the track, installed new sealed-bearing rollers that matched CGI’s specs, and adjusted the strike plate until the multi-point lock engaged smoothly. The door now glides with one hand and seals tight for the next hurricane season.
- 4
Warranty registration. We register both warranty layers in writing before the truck leaves the driveway. You get the manufacturer warranty terms and our Done Right Promise, on paper, with durations stated. If the pane is not true, the job is not done, and we stand behind it.
CGI Products We Service & Install in Homestead
We work on the full CGI residential line: the Estate Collection casement and picture windows, the Sentinel Series single-hung and sliding windows, the Targa Series sliding glass doors, and the Classic Series French doors and fixed windows. Service covers hurricane impact windows, impact sliding glass doors, and full frame replacement when the existing unit has reached the end of its life or no longer meets code, including CGI Windows & Doors in Florida City, FL. We stock common CGI-compatible rollers, weatherstripping, and hardware locally in Homestead so most repairs don’t wait on a shipment.
We Also Service These Brands
CGI is one of the lines we know deeply, but we’re independent for a reason. We also service and install, and PGT products, and we’re an authorized installer for more than a dozen manufacturer lines. That means the recommendation we give you is based on your house and your budget, not on one brand’s catalog. Side-by-side quotes on paper, every time.
FAQs - CGI Windows & Doors Service in Homestead
The sash doesn’t need replacing if the frame is sound. The clouding is a failed seal in the laminated glass unit itself, so the fix is replacing the glass, not the entire window. We’ll assess whether the frame is still holding proper tolerances and give you a glass-only quote when that’s the honest fix.
We re-align the locks first. Most misalignment comes from hinge wear or door settling, and adjusting the lock points and strike plates solves it. If the hardware itself is worn beyond adjustment, we replace it with CGI-specified components. Call (448) 428-7290 and we’ll tell you which one applies after we look at the door.
We register both warranty layers in writing on every job, and we service CGI products in a way that keeps the manufacturer warranty intact where it still applies. As an independent CGI service provider, we’re not the manufacturer, but we use CGI-specified parts and follow their installation standards. We also back our own work with the Done Right Promise, in writing, with the duration stated.
Yes. In Homestead, the usual culprit is corrosion on the stainless steel roller assemblies from salt-laden air, not just dirt in the track. The rollers seize and the bearings bind, and cleaning the track won’t fix that. We remove the door, replace the rollers with sealed-bearing units that match CGI’s specs, and adjust the strike plate so the lock engages properly.
We do. Many Homestead homes still have post-Andrew rebuild windows that no longer meet current large-missile impact standards. When a permit pull triggers mandatory full-opening upgrades, we handle the Window Installation services with current CGI units and provide the Miami-Dade Notice of Acceptance documentation so the inspection passes. Call (448) 428-7290 for a free estimate on your specific openings.
It depends on the repair. A roller and hardware service on a sliding door runs $180 to $340 in most cases. A glass replacement for a clouded CGI sash runs $400 to $900 depending on size and glass specs. Full frame replacement with a new CGI impact unit typically runs $1,200 to $3,800 per opening depending on size, frame condition, and the NOA rating required. Call (448) 428-7290 for an exact quote on your unit. Estimates are free, and the price we quote is the price on the bill.
Book Your CGI Service in Homestead, FL
If your CGI windows or doors are showing their age, call TruePane Windows & Doors at (448) 428-7290. We’ll schedule a free estimate, diagnose what’s actually wrong, and put the repair or replacement options on paper with real numbers. A live person answers the phone 24 hours a day, 7 days a week. If it’s not in writing, it’s not a promise, it’s a sales pitch.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Homestead since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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